About Cheyennis

I'm Chey. I build things that work.

Portrait of Cheyennis Doom
Strategy and systems with a human center. Clarity · Culture · Change

I-O Psychologist. Strategic Advisor. Author. Systems builder. I spent nearly two decades in financial services designing the infrastructure that keeps large organizations moving, and now I bring that same clarity and rigor to helping people and organizations figure out what they are actually trying to build and how to build it well.

M.S. Applied Psychology PMP Certified Lean Six Sigma I-O Psychologist USC MAPP

On This Page

The Full Story

I came to this work through a long road. I spent nearly two decades in financial services at MUFG and Silicon Valley Bank, where I led complex implementations, built culture strategies, managed operations, supported DEI programs, and designed the systems, processes, and programs (using whatever technology I could get my hands on as a "non IT" person) that helped organizations actually function. I earned my PMP and Lean Six Sigma Green Belt while doing it.

What became clear over time is that the systems work and the people work were never separate. Technology, process maps, workflows, platforms, and implementation decisions always shaped people's lives in real ways. I was drawn not only to building things that worked, but to understanding who they worked for, who they failed, what they made possible, and what kind of human being a system was asking someone to become in order to survive inside it.

Then life interrupted the script. After the collapse of Silicon Valley Bank, their quick repurchase and the loss of a role I had poured myself into, I found myself questioning much more than my next job. I was rethinking what I wanted my work to mean, what kind of life I was actually building, and what it would look like to move from inherited definitions of success toward something more coherent, values-aligned, and alive. That season did not just push me to pivot professionally. It pushed me to listen more deeply to what I had always known: that my work was never only about organizations. It was about people, meaning, dignity, connection, design, healing, power, and possibility.

That is what led me to USC's MAPP program, where I studied Applied Psychology with a focus in I-O and Consumer Psychology. I wanted stronger language, frameworks, and research tools for questions I had already been living inside for years: how people make meaning, how culture shapes behavior, how systems reinforce what we truly value, and how strategy can become something people can actually feel and use.

Alongside that work, I have also been shaped by Dr. Linda James Myers' Understanding an Afrocentric World View and Optimal Psychology, which widens the frame beyond performance, productivity, and institutional success. It points toward wholeness, interconnectedness, right relationship, and a deeper understanding of what human development can be when it is not confined by dominant Western assumptions. That orientation matters to me because I am not only interested in helping things function. I am interested in helping build lives, systems, platforms, and possibilities that are more human, more liberatory, and more aligned with what is actually life-giving.

Today, my work brings those threads together. I move between strategy, systems, research, writing, brand architecture, digital building, and ecosystem design because that is the truth of how I work. I help people and organizations make sense of complexity, build with intention, and create structures, platforms, and experiences that are more coherent, more human, more connected and therefore, alive.

What I Stand For — CHOICE

Everything I build is grounded in six core values that spell out the thing I believe people deserve most in their work and their lives: a genuine choice.

C
Community
Collective progress over isolated achievement.
H
Holistic Wellbeing
People are whole. Systems should honor that.
O
Optimal Authenticity
Not performing a version of yourself, actually being it.
I
Intentionality
Every decision in service of something real.
C
Creativity
There is always a more interesting way to solve it.
E
Empowerment
The work is done when people can move without you.

Experience

2022 – 2023
Culture Strategy Program Manager — Silicon Valley Bank
Designed and implemented the Culture Assessment and Scorecard across Global Services. Launched the Culture Collective and Exchange. Automated peer recognition systems using Power Automate, SharePoint, and Power BI.
2025
Internship — Dalberg
Led implementation efforts for SparkHire and Rippling HR platforms. Contributed to policy manual launch. Attended Colombia retreat for cross-regional leadership conversations.
2005 – 2022
Various Roles — MUFG
Spearheaded enterprise-wide offshoring strategy. Co-led DEI engagement programs. Delivered award-winning onboarding implementations including an 18-integration project recognized with the 2015 President's Award.

Research Focus

My current treatise study examines how the rollback of corporate DEI initiatives affects Black professionals, with particular focus on how "civility" is weaponized to silence dissent and reinforce the status quo.

Grounded in organizational psychology, systems thinking, and intersectional analysis, the study draws from interviews and organizational messaging to explore narratives, DEI credibility, policy impact, and workplace attraction. I presented early findings at the BIOP Conference & Gala in February 2025.

The Performance of Civility: Exiting Stage Left →

Professional Memberships & Education

University of Southern California — MAPP Cornell University Johnson & Wales University SIOP — Society for I-O Psychology Blacks in I/O Psychology (BIOP) Consulting Psychologists of Color Association of Black Psychologists Organization Development Network Project Management Institute
Cheyennis Doom

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